(4.0 / 5)1664+ Ratings

Kakawa Artisan Reviews

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Overall Rating

4.0
6 Reviews
  • 545%
  • 455%
  • 30%
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About Kakawa Artisan

Kakawa Artisan is a cafe and chocolate shop that has expertise in crafting chocolates and confections by hand. Besides chocolate products, they have various kinds of brownies and baked goodies. Presently, they have more than 200 handmade chocolate items in their collections, a few of which they had the privilege to exhibit in a well-known high street retail store.

Kakawa Artisan Pros & Cons

Pros of Kakawa Artisan:

  • High-Quality Chocolates: Kakawa Artisan is known for its indulgent and handmade chocolates made in small batches, ensuring each piece is a work of art.
  • Variety of Flavors: They offer a huge selection of chocolate bars, including custom-designed limited edition bars and unique combinations like Mint & Honeycomb and Caramel & Cookie.
  • Customer Satisfaction: Customers have given Kakawa Artisan a 4.8 out of 5-star rating based on 259 reviews, indicating high customer satisfaction.
  • Sustainable Practices: Their suppliers are committed to the initiative on Sustainable Cocoa, contributing to improving the livelihood of cocoa farmers and increasing certified sustainable cocoa.
  • Generous Rewards Program: The company offers an extremely generous rewards program for affiliates, providing a continuous and attractive source of additional income.
  • Good Food Hygiene Rating: Kakawa Artisan has a Very Good rating in hygienic food handling, cleanliness of facilities, and management of food safety.

Cons of Kakawa Artisan:

  • Perishable Nature: Due to the perishable nature of their products, returns are not accepted. However, non-perishable items can be exchanged within 14 days of purchase.
  • Potential for Heat Damage: The company cannot accept responsibility for heat damage or melted items due to warm weather.
  • Shipping Times: Orders may take 3-5 working days to arrive, although it may take slightly longer during peak times.

Customer ratings by feature

  • Good Value
    4.0
  • Return Policy
    5.0
  • Price & Quality
    4.3
  • Shipping & Delivery
    5.0
  • Customer Service
    4.5

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Kakawa Artisan Customer Reviews (6)

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Geneviève Lacasse
Geneviève Lacasse
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Feb 10, 2023
Eyup Van Vught
Eyup Van Vught
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Feb 9, 2023
Elizabeth Hopkins
Elizabeth Hopkins
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Feb 8, 2023
Ulrike Wechsler
Ulrike Wechsler
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Feb 8, 2023
Paul Johnson
Paul Johnson
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Feb 8, 2023
Marie Frey
Marie Frey
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Feb 7, 2023

Kakawa Artisan Customer’s Q&A

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Kakawa Artisan Features and Benefits

Key Features and Benefits of Kakawa Artisan Chocolate & Co Ltd:

  • Hygienic Food Handling: Kakawa Artisan Chocolate & Co Ltd emphasizes hygienic food handling in all aspects of preparation, cooking, re-heating, cooling, and storage, ensuring high standards of food safety.
  • Handmade Chocolate: All products are handmade in their chocolate kitchen, which is located in the charming seaside town of Whitstable, Kent.
  • Multi-Award-Winning: The company is multi-award-winning, recognized for its high-quality artisan chocolates.
  • Dessert Lounge: The Dessert Lounge offers a range of indulgent treats like freshly cooked Belgian waffles, mega milkshakes, and hot cookie dough.
  • Chocolate Experiences: Customers can create their own chocolate bars starting from £8 per person, available Tuesday to Sunday between 10am and 5pm.
  • Affiliate Program: The company offers an affiliate program where passionate individuals can promote their products and earn a generous rewards program, including access to software tracking leads, sales, and commission payments.
  • Chocolate Bar Art Competition: A VIP invitation to visit the chocolate factory and make a chocolate bar with Kakawa's Willy is available through the Chocolate Bar Art Competition.

Kakawa Artisan Pricing

Kakawa Artisan Chocolate & Co Ltd offers a variety of chocolate products with prices ranging from $3.90 USD to $15.88 USD. Here are some specific examples:

  • Filled Kinderella Slab - Limited Edition: $7.95 USD
  • Caramel Fudge: $6.55 USD
  • Milk Chocolate Pizza Slice: $4.63 USD
  • Bake Duo - 2 x 200g: $15.88 USD (sold out)
  • Small Milk Chocolate Filled Egg Half: $3.90 USD

Prices may be subject to change and some items are sold out. For the most current pricing, it is recommended to visit the website directly.

Kakawa Artisan FAQs

FAQ

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FAQ

How can I keep Kakawa Artisan's chocolate in hot weather?

Kakawa Artisan cannot accept responsibility or liability for heat damage or melted items due to warm weather.
FAQ

How much will I pay for Kakawa Artisan's shipping?

The shipping charges for your orders will be calculated and displayed during checkout.
FAQ

How long will it take for my Kakawa Artisan's order to arrive?

Orders are usually shipped within 3-5 working days from the order date, although it may take slightly longer during peak times.
FAQ

How can I exchange an item/order?

If it's a non-perishable, non-food item, you can exchange it within 14 days of purchase.
FAQ

What is Kakawa Artisan's return policy?

Due to the perishable nature of their products, Kakawa Artisan cannot accept returns. However, you can exchange non-perishable, non-food items within 14 days of purchase.

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